Before You Arrive

Before You Arrive

Mobile tickets can easily be accessed through your online account or the Auburn Tigers Mobile App

To prepare for gameday, we recommend the following:

  1. Once you receive your tickets, please add them to your mobile wallet. If there are time changes to the game, they will automatically be adjusted if the ticket is in your wallet. By adding your ticket(s) to your mobile wallet in advance, you can avoid slow or weak Wi-Fi or cellular signals at the stadium. 
  2. If you are attending with guests, transfer each person their individual ticket in advance. 
  3. Make sure you have a full battery charge before heading to the stadium.
  4. Make sure your screen brightness is all the way up. 
  5. Make sure your phone’s screen is clean and free of scratches and cracks.

Full step-by-step instructions on how to access, transfer and resell your tickets are listed below as well as answers to frequently asked questions.

Download Your Tickets
Step 1

Step 1

Select "My Tickets"

Step 2

Step 2

Access "My Account"

Step 3

Step 3

Enter your email address.

Step 4

Step 4

Complete login with a password or have a code emailed to you.

Step 5

Step 5

Select the event and the tickets you would like to add to your mobile wallet.

Step 6

Step 6

Choose "Add to Wallet" to download your tickets.

Step 7

Step 7

Tap "Add" in the top right corner to confirm adding ticket(s) to your mobile wallet.

Step 8

Step 8

Open your mobile wallet and have your tickets ready to tap at the gate for quicker entry. If you do not see "Hold Near Reader" at the bottom of your ticket, it is not valid.

Please transfer your tickets to your guests prior to arriving to the game to avoid any delays or signal errors.

Frequently Asked Questions

No, you can add multiple digital passes from the same event into your smartphone wallet, up to 10 tickets for one event. Once you get to the gate, you will have to scan each ticket, but you will be able to do that just by swiping on your mobile device between each scan.

We recommend making sure your mobile device is fully charged on gameday and downloading your tickets to the Apple or Google wallet before arriving at the venue, however there are options if a problem arises. You can come to the ticket window, present an ID and we will be able to print your tickets.

Yes. It is free to create an account to accept tickets that have been transferred to you or tickets you are transferring to someone else. Once a user creates or logs into an Auburn ticket account, and subsequently utilizes the transfer process, that allows our ticketing staff the ability to assist should any issues arise on gameday.

No. Digital tickets presented on a mobile device or printed tickets provided by the Auburn Ticket Office are the only acceptable tickets at the gate. A barcode transferred to paper is not accepted at the gate.

Yes. You may log into your Auburn ticket account on your mobile device or the Auburn Athletics Mobile App to transfer your tickets. You do have the option to cancel a transfer before it is completed.

No. Tickets that have been printed at home are not valid.

No. Screenshots will not be valid for entry to events.

No. Tickets can only be transferred through your Auburn ticket account on your mobile device or by using the Auburn Athletics Mobile App. While some fans previously used the “share pass” function within the Apple wallet, this functionality is no longer available.

Yes, you can still transfer your tickets online through your Auburn ticket account or the Auburn Athletics Mobile App. The ticket in your wallet will be voided once transferred.

You will receive a text message or email with a link to accept the transfer. Log in to your existing Auburn ticket account, or create a new account. You will then be able to accept the transfer and add the tickets to your digital wallet.

Please visit our box offices at the venue and present a valid form of photo ID that matches the name associated with the account. We recommend fully charging your smartphone before you arrive.

Auburn Ticket Account: Use your smartphone to log in to your ticket account at auburntigers.com/myaccount. Your tickets will be listed under "My Tickets."

Auburn Athletics Mobile App: Open the app and select the Tickets tab on the bottom of your screen. Your tickets will be listed under Manage Tickets.

Tickets will not be viewable on your account until closer to the start of the football season.

Tickets will not be viewable on your account until closer to the start of the football season.

Use your smartphone to log in to your Auburn ticket account at auburntigers.com/myaccount. Once logged in, you will find all of your active tickets for the season listed under "My Tickets."

If arriving separately, you can transfer a ticket to each member of your party. This will allow you and your guests to arrive at your own convenience. Via aubtix.com, select the tickets you wish to transfer and enter their cell phone number or email address. They will receive a text message/email instructing them to accept the tickets. They will need to log into their Auburn ticket account or simply create an account for new customers to accept their tickets. Once your guest(s) have accepted the transfer, they will be able to add the ticket to their phone.


Contact Us

Office Hours

Monday-Friday, 7:45 a.m. to 5 p.m. CT